Citibet started with a straightforward idea: give players in Bangladesh a platform that actually works for them. Fast deposits, honest odds, games that load on any phone, and support that responds when you need it. That's what we set out to build, and that's what we've been improving on ever since.
Citibet is an online casino and sports betting platform built specifically with Bangladeshi players in mind. From the payment methods we support to the games we feature and the language our support team communicates in, every decision we make comes back to one question: does this work for our players?
We launched because we saw a gap. Players in Bangladesh were using platforms that weren't designed for them — slow payment processing, limited local options, customer support that didn't understand the local context, and game libraries that didn't reflect what people here actually enjoy. Citibet was built to fix all of that.
Today, Citibet serves hundreds of thousands of registered members across Bangladesh. We offer a full casino library including slots, live dealer tables, and arcade games, alongside a sports betting section that covers cricket, football, handball, and more. Everything runs on mobile, everything loads fast, and everything is backed by a support team that's available around the clock.
Citibet operates on a simple principle — every player deserves a fair, transparent, and enjoyable experience. We don't hide fees, we don't delay payouts without reason, and we don't make it difficult to understand how our bonuses work. Straightforward is the standard we hold ourselves to.
We've built Citibet around the things that actually matter to players in Bangladesh — not just the features that look good on paper.
Citibet supports the payment options Bangladeshi players actually use. Deposits process quickly and withdrawals don't sit in a queue for days. We've removed the friction that makes other platforms frustrating to use.
From high-volatility slots like Dragon Hatch and Phoenix Rises to live dealer tables and arcade titles, Citibet's game library is curated for quality. Every title is sourced from verified providers with published RTPs.
Our support team is available 24 hours a day, 7 days a week via live chat. When you have a question about a payout, a bonus, or your account, you get a real answer quickly — not a scripted response that sends you in circles.
Citibet uses industry-standard SSL encryption across the entire platform. Your personal data and financial information are protected at every step. We don't share your data with third parties and we never will.
Our welcome bonus and ongoing promotions come with terms that are written in plain language. We tell you exactly what the wagering requirement is, which games contribute, and how long you have to use the bonus. No hidden catches.
The majority of our players access Citibet on a mobile device. The entire platform — from the lobby to the cashier to live chat — is optimised for mobile browsers. No app download required, no compromises on functionality.
Citibet didn't arrive fully formed. It was built incrementally, shaped by feedback from real players and a genuine commitment to getting better at the things that matter most. Here's a look at how we got here.
Every milestone on this timeline represents a decision we made to invest in the player experience rather than cut corners. The platform you use today is the result of years of iteration, and we're still not done improving it.
We have a clear roadmap for what's coming next at Citibet — more payment options, a wider sports betting market, and new game titles added every month. The platform you see today is a foundation, not a finished product.
Citibet goes live with a focused game library and a commitment to local payment support. The initial platform is lean but functional — built to prove that a casino platform designed for Bangladesh could work better than the generic alternatives players had been using.
Following strong demand from early members, Citibet integrates a full live dealer section. Players can now access real-time baccarat, roulette, and blackjack tables hosted by professional dealers — all accessible from a mobile browser without any download.
Citibet expands beyond casino games with the launch of a dedicated sports betting section. Cricket and football are the headline markets, with handball and other sports added shortly after. The sportsbook is built with the same mobile-first approach as the rest of the platform.
Citibet reaches 500,000 registered members — a milestone that reflects the trust players in Bangladesh have placed in the platform. To mark the occasion, Citibet launches an enhanced VIP programme with better reload bonuses, faster withdrawals, and dedicated account management for top-tier members.
Citibet continues to add new slot titles, expand its sports markets, and refine the platform based on player feedback. The focus remains the same as it was at launch — build the best possible experience for players in Bangladesh and keep getting better at it.
These aren't marketing words. They're the standards we hold ourselves to every day, and the things we come back to when we make decisions about the platform.
We publish our bonus terms in plain language, display game RTPs clearly, and don't hide fees in the small print. If something affects your money, you should know about it upfront.
Every game on Citibet uses a certified random number generator. Outcomes are not influenced by the platform, and the published RTP for each title reflects the actual return rate players can expect over time.
Citibet takes responsible gaming seriously. We provide tools that let players set deposit limits, take breaks, and access support resources. Gambling should be entertainment, and we work to keep it that way.
When you win on Citibet, you get paid. When you contact support, you get a response. When you make a deposit, it processes quickly. Reliability isn't a feature — it's the baseline we operate from.
Citibet is run by a team of gaming industry professionals, technology specialists, and customer experience experts who share a common goal — building the best platform for players in Bangladesh.
Our operations team keeps the platform running smoothly around the clock — monitoring uptime, managing game integrations, and ensuring the technical infrastructure performs reliably for every player.
Our support specialists are available 24/7 via live chat. They're trained to resolve account, payment, and game-related queries quickly and clearly — no scripted runaround, just direct answers.
Our security team manages platform encryption, fraud prevention, and responsible gaming compliance. They work behind the scenes to make sure every transaction and every session is protected.
Our games team curates the Citibet library — evaluating new titles, negotiating with providers, and making sure every game we add meets the quality and fairness standards our players expect.
Citibet is a platform built for entertainment. We want every player to enjoy their time here, and that means making sure gambling stays fun rather than becoming a problem. We've built responsible gaming tools directly into the platform so players always have control over their experience.
You can set daily, weekly, or monthly deposit limits from your account settings at any time. If you feel you need a break, you can activate a cooling-off period or a longer self-exclusion directly through the platform. Our support team is also trained to assist players who have concerns about their gambling habits — reach out via live chat at any time.
Read Our Responsible Gaming PolicySet daily, weekly, or monthly deposit caps from your account settings. Limits take effect immediately and can only be reduced — not increased — without a cooling-off period.
Take a short break from the platform for 24 hours, 7 days, or 30 days. During a break, you cannot log in or place bets. Your account and balance remain intact.
If you need a longer break, self-exclusion is available for periods of 6 months or more. Contact our support team via live chat to activate this option at any time.